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Improving customer service

9,235 views

BusinessQldGov

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (AU)

Speech Time:

87%
  • 1:11 / 1:21

Speech Rate:

  • 189 wpm - Fast

Category:

  • News & Politics

Tags :

Intro:

Special thanks to The Free Dictionary for providing us with the information used in this web page

Video Vocabulary

knowledgeable

/ˈnäləjəb(ə)l/

knowledgeable
adjective

Having knowledge through education and experience.

joinery

/ˈjoinərē/

joinery
noun

wooden components of building, such as stairs, doors, and door and window frames.

bloodline

/ˈblədˌlīn/

bloodline
noun

animal's set of ancestors.

project
project
noun verb

Group of homes built by government for poor people. estimate on basis of present trends.

feedback

/ˈfēdˌbak/

feedback
noun

A response or opinion, about a service, etc..

product

/ˈprädəkt/

product
noun

End result of a process.

important

/imˈpôrtnt/

important
adjective

Having power or authority.

relationships

/rəˈlāSH(ə)nˌSHip/

relationships
noun other

way in which two or more people or things are connected. Romantic or loving friendships between two people.

contact
contact
adjective noun verb

Touching or feeling something. Object that allows electricity to run through it. To get in touch with someone.

friends

/frend/

friends
noun other verb

person one has affectionate bond with. People who you like and enjoy being with. add someone to list of friends or contacts on social networking website.

oversees

/ˌōvərˈsē/

oversees
verb

To check on or manage the work of others.

standard

/ˈstandərd/

standard
adjective noun

(Of a language) being the most accepted in a place. level of quality or attainment.

customer

/ˈkəstəmər/

customer
noun

Someone who buys goods or services from a business.

pitches

/piCH/

pitches
noun other verb

degree of highness or lowness of sound. Attempts to sell/persuade someone of the value of. To set up a camp or tent for a length of time.

business

/ˈbiznəs/

business
noun

Activity of working to make a profit.

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