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10 Most Common Customer Service Interview Questions (PLUS, Example Answers!) | Indeed Career Tips

9,380 views

Intro:

Special thanks to The Free Dictionary for providing us with the information used in this web page

Video Vocabulary

/ˈkwesCH(ə)n/

questions
noun other verb

sentence worded or expressed so as to elicit information. Issues or problems you are dealing with. ask someone questions.

/ˈprädəkt/

products
noun other

manufactured article or substance. Items that can be bought.

/iɡˈzampəl/

example
noun verb

Thing, person which represents a category. be illustrated or exemplified.

/ˈapləkənt/

applicants
noun other

person who makes formal application for something. Someone formally expressing interest e.g. in a job.

/ˈin(t)ərˌvyo͞o/

interview
noun verb

face-to-face meeting for consultation. hold interview with.

/ˈkəstəmər/

customer
noun

person who buys goods or services from shop or business.

/ˌəndərˈstand/

understand
verb

perceive intended meaning of.

/ˈint(ə)rəst/

interest
noun verb

Fee for borrowing money. To make someone want to know about something.

/ˈkwälədē/

quality
noun

standard of something as measured against other things of similar kind.

/ˈnäləj/

knowledge
noun

Information, understanding, or skill.

/kənˈsistənt/

consistent
adjective

acting or done in same way over time.

/ˈdemənˌstrāt/

demonstrate
verb

To show how something works (e.g. product).

/ˈklōslē/

closely
adverb

In a careful manner.

/ˈin(t)ərˌvyo͞oər/

interviewers
noun other

person who interviews someone. People who ask questions to obtain information.

effective
adjective

Working efficiently to produce a desired result.

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