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Workforce Optimization for ITSM | Overview

360 views

ServiceNow Support

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

76%
  • 4:29 / 5:52

Speech Rate:

  • 160 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Special thanks to The Free Dictionary for providing us with the information used in this web page

Video Vocabulary

staffing

/staf/

staffing
verb

To hire workers for a business.

including

/inˈklo͞odiNG/

including
preposition verb

containing as part of whole being considered. To make someone, something part of a group.

members

/ˈmembər/

members
noun other

person, animal, etc. belonging to group. People or things belonging to a group or team.

messages

/ˈmesij/

messages
noun other verb

verbal written or recorded communication. Ideas or themes in a story, book, or film. To communicate using text.

advanced

/ədˈvanst/

advanced
adjective verb

modern and recently developed. To move forward in a certain direction.

optimization

/ˌäptəməˈzāSHən/

optimization
noun

Efforts to make as effective as possible.

changes

/CHānj/

changes
noun other verb

act or process bringing change. Exchanges of one set of clothes for another. To go from one train, bus, etc. and go to another.

service

/ˈsərvəs/

service
noun verb

Ceremony for religious purposes. perform routine maintenance or repair work on.

process

/ˈpräˌses/

process
noun verb

Dealing with official forms in the way required. To organize and use data in a computer.

scheduling

/ˈskejəl/

scheduling
noun verb

Act of arranging times for events. To plan to do something at a certain time.

managers

/ˈmanijər/

managers
noun other

person in charge of staff or organization. People who controls and runs a business or group.

management

/ˈmanijmənt/

management
noun

People who are in control of a business or group.

metrics

/ˈmetriks/

metrics
noun other

use or study of poetic meters. a set of numbers or statistics used for measuring something, especially results that show how well a business, school, computer program, etc. is doing.

morning

/ˈmôrniNG/

morning
adverb exclamation noun

every morning. good morning. time between midnight and noon.

ongoing

/ˈänˌɡōiNG/

ongoing
adjective

continuing.

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