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SERVICE DESK INTERVIEW QUESTIONS & ANSWERS! (Service Desk Analyst, Help Desk & IT Service Desk Jobs)

132,070 views

Intro:

Special thanks to The Free Dictionary for providing us with the information used in this web page

Video Vocabulary

/ˈkəstəmər/

customers
noun other

person who buys goods or services from shop or business. People who buy goods or services from a business.

/t(y)o͞oˈtôrēəl/

tutorial
adjective noun

relating to tutor or tutor's tuition. A lesson given to a small group.

/ˈpreSHər/

pressure
noun verb

Anxiety caused by difficult problems. To apply force to something.

/ˈpäzədiv/

positive
adjective noun

characterized by presence of distinguishing features. positive quality.

/ˈklīənt/

clients
noun other

user of professional service. People paying for professional services.

/əˈprēSHēˌāt/

appreciate
verb

recognize worth of.

/ˈkwälədē/

qualities
noun other

standard of something as measured against other things of similar kind. Features associated with someone or some things.

/ˈin(t)ərˌvyo͞o/

interviewing
verb

To formally ask questions about a given topic.

/THro͞o/

through
adjective adverb preposition

From one end or side of something to the other. From the beginning of something until the end. moving in one side and out of other side of.

/ˈin(t)ərˌvyo͞o/

interviewed
verb

To formally ask questions about a given topic.

/ˈpräbləm/

problems
noun other

unwelcome or harmful matter. Some things difficult to deal with or causes troubles.

/ˈtärɡət/

targets
noun other verb

person, object, or place selected as aim of attack. Some things to shot at; to practice shooting. select as object of attention or attack.

/bəˈɡiniNG/

beginning
adjective noun verb

new or inexperienced. First part of an action or task. To do the first part of an action; to start.

/kənˈtent/

content
adjective noun verb

Being happy or satisfied. Information in something, e.g. book or computer. satisfy.

/ˌreprəˈzent/

represent
verb

To act on behalf of others in government.

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