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How to handle a complaint - Business English

7,629 views

Simple English Videos

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

89%
  • 7:25 / 8:18

Speech Rate:

  • 156 wpm - Fast

Category:

  • Education

Tags :

Intro:

Special thanks to The Free Dictionary for providing us with the information used in this web page

Video Vocabulary

through

/THro͞o/

through
adjective adverb preposition

From one end or side of something to the other. expressing movement into one side and out of other side of opening etc.. moving in one side and out of other side of.

charged

/CHärjd/

charged
adjective verb

Amount of money you pay for a service. To ask for money as a price for a service or goods.

telephone

/ˈteləˌfōn/

telephone
noun verb

system for transmitting voices over distance using wire or radio. contact someone using telephone.

automated

/ˈôdəˌmādəd/

automated
adjective verb

operated by largely automatic equipment. To use machines to do tasks instead of people.

similar

/ˈsim(ə)lər/

similar
adjective noun

Nearly the same; alike. person or thing similar to another.

customer

/ˈkəstəmər/

customer
noun

Someone who buys goods or services from a business.

complaints

/kəmˈplānt/

complaints
noun other

act of complaining. Medical problems with your body; illnesses.

umbrella

/ˌəmˈbrelə/

umbrella
adjective noun

Including many smaller things of the same type. device consisting of circular canopy of cloth on folding metal frame.

looking

/ˈlo͝okiNG/

looking
adjective verb

having specified appearance. To appear to be when you look at them; seem.

understood

/ˌəndərˈstand/

understood
verb

perceive intended meaning of.

delivered

/dəˈlivər/

delivered
verb

To keep a promise; do what you say you would.

ordered

/ˈôrdər/

ordered
verb

To ask for something you want to buy, e.g. a meal.

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