By Levels

Library

EXP: 08888
HITS: {{lyricTraining.hits}}888
STREAKS: {{lyricTraining.streaks}}888
TIME: {{lyricTraining.timeout / 1000}}88
{{word.word}}

{{cue.translated_text}}

{{lyricTraining.hint}}

x{{playblackSpeed.toFixed(2)}}

Loading ..

Not Found

{{annotation.word}} ({{annotation.pos_simplify}})

/{{annotation.phonetic}}/

{{annotation.translation}}

{{annotation.name}}

{{annotation.sub_type}}

{{annotation.definition}}
Back

Games & Quizzes

Training Mode - Typing
Fill the gaps to the Lyric - Best method
Training Mode - Picking
Pick the correct word to fill in the gap
{{game.name}}
{{game.description}} Requires {{game.required_annotions}} vocabulary annotations

Congratulations! You gained {{totalPoint}} XP

You may need to watch a part of the video to unlock quizzes

Don't forget to Sign In to save your points

Repeat Skip ({{game.question_index}}/{{game.questions.length}})
{{part}}
Repeat Skip ({{game.question_index + 1}}/{{game.questions.length}})
{{choice.text}}
{{choice.text}}

Make correct pairs from two columns

{{lyricTraining.finished && lyricTraining.timed_out ? 'Timed Out' : 'Challenge Accomplished'}}

PERFECT HITS {{lyricTraining.stats.PERFECT_HITS}} +{{lyricTraining.stats.PERFECT_HITS * 20}}
HITS {{lyricTraining.stats.HITS}} +{{lyricTraining.stats.HITS * 10}}
LONGEST STREAK {{lyricTraining.stats.LONGEST_STREAKS}} +{{lyricTraining.stats.LONGEST_STREAKS * 10}}
REMAINING TIME {{lyricTraining.timeout / 1000}}s +{{lyricTraining.timeout / 1000}}
TOTAL +{{lyricTraining.exp}}
{{word.word}} - {{dictionary.definition[0].phonetic || ("/" + dictionary.phonetics +"/")}} - {{word.translation}}

We couldn't find definitions for the word you were looking for.
Or maybe the current language is not supported

{{simpleDefinition.pos}}

{{simpleDefinition.def}}

{{word.word}}

Sentences & parts of speech:

  • {{tag.normal}} {{tag.pos_name}}

  • {{c.startTime | duration}}


    {{c.translated_text}}

All {{pos.pos_simplify}}
{{a.word || a.name}}
/{{a.phonetic}}/
{{a.type || a.sub_type}}
{{a.translation}} 		{{a.definition}}

5 Tips for Expressing Empathy Over the Phone | Online Call Center Agent Soft Skills Part 2

38,731 views

BenchmarkPortal

Video Language:

  • English

Caption Language:

  • {{captionLanguage | language_name}} ({{captionLanguage}})

Accent:

  • English (US)

Speech Time:

92%
  • 4:07 / 4:26

Speech Rate:

  • 167 wpm - Fast

Category:

  • Science & Technology

Tags :

Intro:

Special thanks to The Free Dictionary for providing us with the information used in this web page

Video Vocabulary

sincerity

/sinˈserədē/

sincerity
noun

absence of pretence or hypocrisy.

empathy

/ˈempəTHē/

empathy
noun

Understanding how other people feel/suffer.

services

/ˈsərvəs/

services
noun other verb

action of helping or doing work for someone. Ceremonies for religious purposes. perform routine maintenance or repair work on.

someone

/ˈsəmˌwən/

someone
pronoun

Person who is not known or named.

positivity

/ˌpäzəˈtivədē/

positivity
noun

practice of being or tendency to be positive or optimistic in attitude.

contact
contact
adjective noun verb

Touching or feeling something. Object that allows electricity to run through it. communicate with.

attitude

/ˈadəˌt(y)o͞od/

attitude
noun

way of thinking.

insincere

/ˌinsənˈsir/

insincere
adjective

Lacking sincerity.

effective
effective
adjective

Working efficiently to produce a desired result.

training

/ˈtrāniNG/

training
noun verb

action of teaching person or animal particular skill or type of behaviour. To cause a plant to grow a certain way by cutting.

stopping

/stäp/

stopping
verb

To block or close something.

improve

/imˈpro͞ov/

improve
verb

To make, or become, something better.

superstar

/ˈso͞opərˌstär/

superstar
noun

extremely famous and successful performer.

anything

/ˈenēˌTHiNG/

anything
pronoun

used to refer to thing, no matter what.

Q
W
E
R
T
Y
U
I
O
P
A
S
D
F
G
H
J
K
L
Z
X
C
V
B
N
M