Hello again, this is Lynne Jacob, founder of MLJ Coaching International and author of
The 7 Simple Strategies for Success.
We're talking about Strategy #5: Find, Hire, Train, and Retain Them.
There's some past videos that I've done that started talking about training; I did a couple
on training.
One was about retaining them.
Then I talked about finding them, and now I'm going to talk about hiring them.
This is a challenge for most of us, and I include myself in this as well, because we're
not recruiting people.
That's not our specialty.
Maybe you're an electrical contractor or a building contractor or a heating contractor
or a heating & A/C or mechanical contractor or whatever kind of contractor.
Maybe you're a business coach such as myself.
But if you're not a recruiter, then what you're doing is you're trying to be the person who
-- like an investor.
You make this money and then you go out and you try to invest this money in the right
way to make your money double and triple and quadruple and quintuple and viguple itself.
But you're not a financial wizard.
You don't know anything about the financial world, and you're going out there trying to
make all these decisions.
Well, it's the same way when it comes to recruiting and hiring.
Let's say hiring people.
Recruiting is also finding and hiring, and I just told you in the last video how easy
it is to find people, to have people knocking on your door.
So now you've got these people knocking on your door.
They want to work in your company, and you're the one doing the hiring.
But should you be the one doing the hiring?
Look at all the other people you hired.
You may have been very successful; you may have a fantastic track record, and if so,
great.
Continue what you're doing.
But for most of us, not so great.
That's just not the way it works out for most of us.
I recommend that you work with somebody -- and it may be a recruitment company, it may be
a recruiting team, a recruiting coach, I don't know -- yeah, isn't that funny?
I'm going to have to learn about that.
I don't know exactly what would fit for you, but I do know that there are headhunters out
there, as we call them, and if you're looking for a key employee, a few of my clients have
been using headhunters to do that.
The headhunter is out there doing the finding -- and they're only going to come to your
company if you can present it really well -- and they're the ones who are doing all
the hiring work.
You get down to a final interview with this person and you do the "yay" or "nay" on it.
But when it comes to hiring really high-level people in your company, I strongly encourage
you to work with an expert on that.
If you're hiring more at the new technician level, well, the biggest thing that I recommend
that you look for in your hiring interview is attitude.
Aptitude?
Well, yes, they have to have the ability to learn, and you can find that out very quickly
by looking their resume.
But attitude is something that comes with the person.
You can't change it; no one else can change it except the person him or herself, and they
may or may not change that over time.
But that'll be their decision.
So you want to start with a really good attitude.
Once this person knocks on your door because your company has become the kind of company
that attracts people like that, then you want to be looking for their attitude.
You're likely to be having good people showing up at your door at this point, these people
you're attracting to you.
But hiring is still a key component in this.
This is Lynne Jacob of MLJ Coaching International, helping you, too, to lead an all-star team.
There's just one more step in this, which I'll talk about in the next video.