Hello everyone this is Moni again on PTE Magic, how is your preparation going?
today we're going to talk about PTE rescoring
Have you ever felt that
you did pretty well in your exam however when the score report came out, it wasn't
what you expected?
In this kind of situation you probably thought of
appealing and asking for reassessment but at the same time you didn't want to
waste your time and money because of you heard many rumours saying that
Pearson don't normally change their scores
so what to do?
now we're going to have a
look at few cases where people ask for rescoring
but before we start please don't
forget to click subscribe button below so that you can see more videos about PTE tips
keep in mind that there are various reasons why people talked about
the outcome of the score report, one of the reasons is probably external
factors that affected your performance during the test
Like in the case of Anne,
one of our students who felt that another candidate in the test room was
too loud and too noisy, hence, she could not concentrate on her
speaking module, so what she did after exam was that she immediately called
customer service and then followed up with an email explaining in details about what
actually happened in the test room so she said that during the first half of
the exam she was really disturbed by another candidate who was shouting
extremely loud and even though she received a warning, the candidate still
continued to speak with a very high volume
Anne also received an email from staff saying that she should expect a
follow-up within three to five business days
she didn't hear anything from them
for two week so she had to keep following up with phone calls and emails
and finally she got a response from them
Pearson didn't offer
rescoring but they have reviewed her exam and have decided to offer her a
free reschedule of the exam
Luckily it was also her last time doing the test because Anne passed the test
with flying colors
Congratulations again
The whole process took more than three weeks
so if you're confident that there was an external factor that affected your
performance, I recommend you to pursue the case so you can at least get a free exam
another case is Henry, who has been doing pretty well in Speaking however in
the actual test he only got 10 for pronunciation
I then urged Henry to e-mail Pearson and ask them of further investigation
in the email Henry
actually said that he was very disappointed and that he believed there
should be a technical issue or a glitch that affected his pronunciation which is
why his pronunciation was minimum of 10
Pearson replied, saying that they actually are reviewed his
speaking and after listening to his recordings they found that there were
excessive plosive sounds coming from blowing or close
exhaling into the microphone which impacted his score, and this is obviously
human interference
so what they did was they offered him a full refund and he can
also have an option to retest free of charge
of course they did not admit that there was any technical issues but instead were saying that
it was because of candidate's incorrect microphone position and the
human interference, but eventually he still got an option to choose between a
free reschedule or of a refund
to answer this question let's have a look
at another case - Narendra, who was doing very well in 3 modules except for
Speaking, he scored 80+ in each other module
so he decided to email Pearson
and asked them for rescoring, reevaluation
unfortunately Pearson concluded that
it was not the microphone but rather the test taker's performance
during the test which was still insufficient
my advice is that you should come for the assessment but you should not expect
too much because the marking is done by our computer so it is very unlikely that
your score will change drastically
normally the process is not going to be
rapid and in the best case scenario, they will just give you a free exam for
another day
and don't forget that the fee for rescoring is 100 US dollars and
will only be refunded to you if your score changes after the assessment
another advice to avoid any technical issues is to ask your friends or to
check on any PTE forums to see if anyone experienced any problems with the
microphone or the keyboards, so you might try to avoid that test center
plus always always check your microphone carefully, if you notice any weird
sounds during the microphone check, advise them immediately
I hope this video was helpful to you and if you have any questions please don't forget to
comment below and also please don't forget to subscribe to my channel
Thank you and good luck with your preparation