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- Hey folks is Jackie the hot tub lady.
And welcome back to my channel.
I'm super excited you're here as always.
Please make sure you give me a thumbs up
and hit the subscribe button right over here.
It helps me a lot and helps me help you
become a happy hot tub owner.
I do put out new content every Wednesday.
Today's topic is, actually a change of plans.
I was going to talk about TV's outside
but I'm actually got to work
in the service department this weekend.
Obviously I need to do a video on airlocks
and draining your hot tub and getting them restarted.
I'll be right back to cover that topic.
We'll see in just a minute.
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So, hey guys, welcome back.
I'm super excited you're here.
Don't forget hit that,
forget to hit that thumbs up button,
so I can make you be a happy hot tub owner.
This weekend I got to work in the service department
quite a bit because we were a little short staffed.
Reoccurring over, and over, and over, again
because it was a super nice weekend here in South Dakota,
we were about 70 degrees.
A lot of people were changing the water in their hot tubs.
And I actually got this call quite a bit.
Everybody was getting the error message
and they're saying, oh I just drained my hot tub,
or need to clean the filters.
And I'm getting this error message on my hot tub.
Every single one of them.
And it was probably about 10
of them was an air lock message.
Basically you're starving your circulation pump your,
you're starving the pump.
What is happening is you're draining the hot tub.
You're filling it back up and then you're taking that hose
and you're putting it in the footwell,
and not in the filter compartment.
But when you do that, you fill the hot tub back up
you fire, put the breaker, fire it back up.
The circulation pump is starving.
And so you're, it's kicking
into error message because it's not pumping any water.
I had a couple other people call and they're like, oh hey,
I'm just checking my hot tub for the first time in a while.
We're not, it's, I'm getting this error message.
Well, and I would ask them
do you have enough water in the hot tub?
And their response was, oh yeah
there's plenty of water in the hot tub.
And then I'd ask them to send me a video.
You'd have the pump level or the filter,
where the filter goes in that skimmer ware,
that bounces up and down.
The water was below that and if it's below that
the water can't get into that filter area.
And if it can't get in that filter area,
again you're starving the pump and
you're creating an airlock.
So it's really important that you keep your water level
up to the pillows, right at the pillow mark.
And when you're refilling, and I've done other videos
on this, and I'll link it up videos on this,
but it's really important that when you're refilling
from a fresh state, and a fresh state only,
you want to put your hose inside the filter compartment.
And typically on the Hot Springs tubs,
it's the one with the gray standpipe.
But you need to get that hose down in there as far
as you can and fill it from that state.
Now, if you're filling a tub that
already has water in it,
you need to actually fill that in the footwell.
Because if the cold water against that hot water
it might actually put that hot tub
into freeze protection mode.
But it's really important
that you don't have that air bubble.
If you do get that air bubble
there's a couple ways to try to fix that.
One is actually just taking the hose
and sticking it down that gray stand pipe
and running the water for another three
or four minutes,
that will actually help maybe push that out.
If that doesn't work we have had a few people
pull the filter out, turn the breakers off,
wait about 30 seconds.
Turn the breakers back on, hit the jet pump,
and kind of repeat that cycle about 10 times.
And you can kind of see where it's starting to
push that air bubble out.
If that doesn't work, you know
give us a call.
Or you can actually try to to call us,
for the third way to do it is what we call,
we call it burping it basically, is what we're calling it.
But then at that point, I hate this.
I'm going to be honest with you.
I just hate taking panels off of a hot tub
but you have to take the front panel off.
And then you're going to actually loosen the union joins
on the, on the pumps.
And you're just going to crack them just so there's
a little bit of water coming out
and then you're going to tighten them back up.
That'll help force that air bubble out.
It's kind of a big deal.
So it's just really important
that when you get that air bubble or that air lock message,
you want to get the water in through that
circulation pump or through the pumps and get that going.
So, cause I've seen this happen on both tubs
with circulation pumps
and tubs without circulation pumps.
It's it was a really common question this weekend.
So I decided to change my video topic.
I hope that's helpful.
If you have any other questions, please refer
to your owner's manual and don't forget to check
out my other videos up here.
That does talk about how to drain clean
and refill your hot tub.
It is that time of year.
If you haven't done it, you're, it's probably time
to think about draining your hot tub.
If you have any other questions
please don't hesitate to leave a comment down below.
Give me that thumbs up
hit that subscribe button over here.
Guys I love you so much.
And just remember, keep making life epic.
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